Personal information we collect
When you install the App, we are automatically able to access certain types of information from your Shopify account:
- Your Shopify store URL and store name
- The store owner’s name and email address
- Your installed themes, so the App’s blocks and cart drawer can be placed correctly
- Products, collections and discounts you choose to use in your campaigns
We also collect the following types of information once you have installed the App:
- Your App settings, campaigns and design choices
- Order and cart information needed to apply rewards and show App analytics, such as order totals and which rewards were used
We collect personal information using the following technologies:
- Cookies — data files placed on your device or computer that often include an anonymous unique identifier.
- Log files — track actions occurring in the App, and collect data including your IP address, browser type, Internet service provider, referring/exit pages and date/time stamps.
- Web beacons, tags and pixels — electronic files used to record information about how you use the App.
How we use your personal information
We use the information we collect to:
- Provide the App’s services to you and operate the App
- Show your progress bar, free gifts, upsells and cart drawer on your storefront, and apply rewards at checkout
- Communicate with you, including answering support requests
- Optimize and improve the App
- Provide you with information or advertising relating to our products or services
Your rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated or deleted. If you would like to exercise this right, please contact us atecomscalix@gmail.com.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you install the App), or otherwise to pursue our legitimate business interests listed above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.
Data retention
We keep your store’s information for our records while the App is installed, unless and until you ask us to delete it. When you uninstall the App, Shopify notifies us and we delete your store’s data in line with Shopify’s data protection requirements.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The “Last updated” date at the top of this page shows when it last changed.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email.
ecomscalix@gmail.com