Legal

Kai Progress bar & Free Gift Privacy Policy

Kai Progress bar & Free Gift (“Kai”, the “App”) provides a reward progress bar, free gifts, tiered discounts and a cart drawer for Shopify stores. This Privacy Policy describes how personal information is collected, used and shared when you install or use the App in connection with your Shopify-supported store.

Last updated:

Personal information we collect

When you install the App, we are automatically able to access certain types of information from your Shopify account:

  • Your Shopify store URL and store name
  • The store owner’s name and email address
  • Your installed themes, so the App’s blocks and cart drawer can be placed correctly
  • Products, collections and discounts you choose to use in your campaigns

We also collect the following types of information once you have installed the App:

  • Your App settings, campaigns and design choices
  • Order and cart information needed to apply rewards and show App analytics, such as order totals and which rewards were used

We collect personal information using the following technologies:

  • Cookies — data files placed on your device or computer that often include an anonymous unique identifier.
  • Log files — track actions occurring in the App, and collect data including your IP address, browser type, Internet service provider, referring/exit pages and date/time stamps.
  • Web beacons, tags and pixels — electronic files used to record information about how you use the App.

How we use your personal information

We use the information we collect to:

  • Provide the App’s services to you and operate the App
  • Show your progress bar, free gifts, upsells and cart drawer on your storefront, and apply rewards at checkout
  • Communicate with you, including answering support requests
  • Optimize and improve the App
  • Provide you with information or advertising relating to our products or services

Sharing your personal information

We share your personal information with service providers that help us run the App, such as hosting and analytics providers, only as needed to provide and improve the App. We do not sell your personal information.

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated or deleted. If you would like to exercise this right, please contact us atecomscalix@gmail.com.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you install the App), or otherwise to pursue our legitimate business interests listed above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data retention

We keep your store’s information for our records while the App is installed, unless and until you ask us to delete it. When you uninstall the App, Shopify notifies us and we delete your store’s data in line with Shopify’s data protection requirements.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The “Last updated” date at the top of this page shows when it last changed.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email.

ecomscalix@gmail.com